Privacy Policy
Last Updated: 30 November 2025
Plain English Summary
We collect your business contact details (name, email, phone) and payment info to provide our service. We use AWS for hosting and Stripe for payments. We don't sell your data to anyone. You can request access, corrections, or deletion anytime. We only keep data as long as needed for business purposes.
The legal details are below.
LocalPages.au is committed to protecting your privacy under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect:
- Business name
- Contact name
- Phone number
- Email address
- Business location
- Services offered
- Billing information (via Stripe)
- IP addresses and website analytics
We do not store credit card details. All payment information is securely processed by Stripe.
2. How We Collect Information
Information is collected when:
- You contact us directly
- You subscribe to a plan
- We generate a website using publicly available business listings
- You interact with our website or services
3. Use of Information
We use your information to:
- Create and manage your website
- Process payments and subscriptions
- Provide updates and support
- Communicate about your service
- Improve our services
We do not sell or rent your personal information to third parties.
4. Disclosure to Third Parties
Your data may be shared only with:
- Stripe (payment processing)
- Domain registrars (if using Pro plan)
- AWS (website hosting - Sydney region)
- Analytics providers (e.g. Google Analytics)
- Communication providers (e.g. Twilio for SMS)
These providers process data only to deliver the service and are bound by their own privacy policies.
5. Data Storage & Security
- Website files are stored in AWS Sydney (Australia).
- Payment data is processed by Stripe (may include international servers).
- Analytics may use international services.
We take reasonable steps to protect your information using industry-standard security measures. However, no online system can be guaranteed as 100% secure.
6. Access, Correction & Deletion
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
To exercise these rights, email: support@localpages.au
We will respond within 30 days.
7. Cookies & Tracking
We use cookies and basic tracking technologies to:
- Improve website performance
- Analyze user behavior
- Enhance user experience
You may disable cookies via your browser settings, though this may affect functionality.
8. International Data Storage
Some data may be stored or processed outside Australia (e.g. Stripe, AWS global services). By using our service, you consent to this transfer. We ensure third-party providers comply with privacy standards equivalent to Australian law.
9. Data Retention
We retain your information:
- While your subscription is active
- For 7 years after cancellation (for tax and legal compliance)
- Until you request deletion (where legally permitted)
10. Policy Updates
This policy may be updated from time to time. We will notify you of significant changes via email. Continued use of our services implies acceptance of updates.
11. Privacy Contact
Ricardo Schmidt
LocalPages.au
Email: support@localpages.au
ABN: 52 601 009 285
Freshwater, NSW, Australia
If you have a privacy complaint, please contact us first. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.